Shipping Policy
We currently ship orders once a week, every Tuesday.
To ensure your order is included in our weekly shipment, please place it by Monday at 12 PM (EST). Orders placed after this time will be shipped the following Tuesday.
Why only Tuesdays?
We’re a small, family-run business, and shipping once a week helps us manage our time and resources so we can continue to offer high-quality, handmade products and personalized service.
You’ll receive a shipping confirmation with tracking details as soon as your order is on its way. Please allow standard delivery times based on your location.
Need it sooner?
If you have a special request or urgent need, feel free to reach out before placing your order — we’ll do our best to help!
Return Policy
We want you to love your purchase, but if you’re not satisfied, we’re here to help.
Returns:
We accept returns on unopened and unused products within 14 days of delivery. To be eligible for a return, your item must be in its original packaging and in the same condition that you received it.
Please note:
•Customers are responsible for return shipping costs.
•Original shipping fees are non-refundable.
•We only refund the product price once the return is received and approved.
To initiate a return, please contact us at [your email/contact page] with your order number and reason for return. We’ll provide return instructions and the address to send your item.
Damaged or Incorrect Items:
If your order arrives damaged or incorrect, please contact us within 3 days of delivery with a photo and description so we can make it right.